PRIVACY POLICY

 

This policy applies to the site: Melina
Last updated: November 4, 2024

Your privacy is of the utmost importance to Melina, who is responsible for this site. This privacy policy aims to explain:

  • How your personal information is collected and processed. Personal information includes any information that could identify you, such as your first and last name, age, mailing address, email address, location, or IP address.
  • Your rights regarding this information;
  • Who is responsible for the processing of the collected and processed personal information;
  • To whom this information is transmitted;
  • If applicable, the site’s policy regarding cookies.

This privacy policy complements the Terms of Service, which you can view at the following address: melinaofficial.com/terms-of-service

 



  1. COLLECTION OF PERSONAL INFORMATION

    We collect the following personal information:

    Last name
    First name
    Mailing address
    Postal code
    Email address
    Phone/fax number
    Credit card number


    The personal information we collect is gathered through the collection methods described below, in the sections “Forms and Collection Methods” and onwards.



  1. FORMS AND COLLECTION METHODS

    Your personal information is collected through the following methods:

Website registration form
Order form
Opinion survey
Contest

We use the collected information for the following purposes:

Order tracking
Promotional information/offers
Statistics
Contact
Website management

     



    1. INTERACTIVITY

      Your personal information is also collected through the interactivity that may occur between you and our website. This information is collected through:

      Correspondence
      Information for promotional offers
      We use the collected information for the following purposes:

      Statistics
      Contact
      Website management



      1. LOG FILES AND COOKIES

        We collect certain information through log files and cookies. These files allow us to process statistics and information on traffic, facilitate navigation, and improve the service for your convenience.

        a) Description of the cookies used on the site
        The main information collected includes:

        IP address
        Operating system
        Pages visited and queries
        Date and time of connection
        The use of these files allows us to achieve the following objectives:

        Improved service and personalized welcome
        Order tracking
        Statistical studies

        b) Opposing the use of cookies on the site
        You can oppose the recording of these cookies by configuring your browser settings. However, if you decide to disable cookies, you may continue browsing the site, but any malfunctions caused by this configuration cannot be considered our responsibility.

         



      1. SHARING PERSONAL INFORMATION

      We are committed not to sell or otherwise market the personal information collected. However, we may share this information with third parties for the following reasons:

      Order processing
      Partnership

      If you do not want your personal information shared with third parties, you may object to it at the time of collection or at any time thereafter, as indicated in the “Right to Oppose and Withdraw” section.



      1. RETENTION PERIOD OF PERSONAL INFORMATION

      The personal information processing manager will retain all personal information collected in the site’s computer systems under reasonable security conditions for a period of: 5 years.



      1. HOSTING OF PERSONAL INFORMATION

      Our site is hosted by Web Hosting Canada, located at the following address:
      7250 Clark St Suite 301, Montreal, Quebec H2R 2Y3
      The host can be contacted at the following phone number: +1 (514) 504-2113.
      The personal information we collect and process is transferred to the following country: Canada.



      1. RESPONSIBLE FOR THE PROCESSING OF PERSONAL INFORMATION

      2. a) The person responsible for processing personal information
        The person responsible for processing personal information is Mélina Laplante. They can be contacted as follows:
        By email, at info@melinaofficial.com
        The person responsible for processing personal information is responsible for determining the purposes and means used in processing personal information.

        b) Obligations of the person responsible for processing personal information
        The person responsible for processing personal information commits to protect the collected personal information, not to transmit it to third parties without informing you, and to respect the purposes for which the information was collected. Additionally, the responsible person commits to inform you in case of correction or deletion of your personal information, unless this entails disproportionate formalities, costs, or procedures.
        If the integrity, confidentiality, or security of your personal information is compromised, the responsible person commits to inform you by any means.



      1. RIGHT TO OPPOSE AND WITHDRAW

      You have the right to object to the processing of your personal information by the site (“right to oppose”). You also have the right to request that your personal information no longer appear, for example, in a mailing list (“right to withdraw”).
      To express an opposition to the processing of your personal information or request its removal, you must follow the following procedure:
      The user must request a limitation on the processing of their information or express an opposition by email.



      1. RIGHT TO ACCESS, CORRECT AND DELETE

      You can review, update, modify, or request the deletion of information about you by following the procedure described below:
      The user must send an email to the data processing manager, specifying the purpose of their request and using the email address provided on this page.



      1. SECURITY

      The personal information we collect is stored in a secure environment. The people working for us are obligated to respect the confidentiality of your information.
      To ensure the security of your personal information, we use the following measures:

      SSL (Secure Sockets Layer) protocol
      SET (Secure Electronic Transaction) protocol
      Access management – authorized person
      Access management – person concerned
      Automatic backup
      Username/password
      Firewalls
      We commit to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, a certain level of risk is always present when using the Internet to transmit personal information.



      1. CONDITIONS FOR MODIFYING THE PRIVACY POLICY

      This privacy policy can be viewed at any time at the following address: melinaofficial.com/privacy-policy
      We reserve the right to modify it to ensure compliance with current laws. Therefore, you are invited to review this privacy policy regularly to stay informed of any changes.



      1. ACCEPTANCE OF THE PRIVACY POLICY

      By browsing the site, you acknowledge having read and understood this privacy policy and accept its terms, particularly regarding the collection and processing of your personal information and the use of cookies.



      1. LEGISLATION

      We commit to respecting the legal provisions set out in:

      Act Respecting the Protection of Personal Information in the Private Sector, RLRQ c P-39.1; and/or
      Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5.